LatePost Exclusive | Taobao Convenience Store to Launch as Taobao Flash Sale Begins Brand Upgrade

LatePost Exclusive | Taobao Convenience Store to Launch as Taobao Flash Sale Begins Brand Upgrade

Pulling Brand Merchants into Flash Sales — Starting from Infrastructure

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Six Months After Taobao Flash Sale’s Upgrade

Since Taobao Flash Sale’s major upgrade on April 30, half a year has passed amid fierce takeaway wars.

  • In food delivery, platforms now focus on increasing average order value.
  • In instant retail, each Taobao business unit is exploring its unique strengths.

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Launching the “Taobao Convenience Store”

Taobao Flash Sale is preparing to launch a chain convenience brand called Taobao Convenience Store:

  • 24/7 Operation
  • Wide product range: general merchandise, snacks, beverages, 3C electronics, baby & maternity, beauty
  • ~10,000 SKUs — ~3× richer than typical convenience stores, equal to half a Walmart’s catalog
  • Essentially an online-only boutique general store

Business model:

  • Taobao Flash Sale will not open physical stores or keep inventory.
  • Operates via brand authorization, providing merchants with:
  • Platform endorsement
  • Traffic support
  • Product selection assistance
  • Supply chain resources
  • Delivery capabilities
  • Merchants must meet strict standards:
  • 24-hour operations
  • Fast picking times
  • Low problem-order rates
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From Lightning Warehouses to Convenience Stores

Currently, Meituan and Taobao Flash Sale each have around 15,000 integrated lightning warehouses:

  • Purely online supermarkets
  • 5,000+ items
  • Often located in low-rent spaces (basements, backstreet shops, residential units)
  • Fulfill most non-food instant retail orders

The new “Taobao Convenience Store” is positioned as an upgrade to this lightning warehouse model.

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Why This Matters

Challenges with existing lightning warehouses:

  • Increasing price wars
  • Heavy reliance on white-label products
  • Low repeat purchase rates
  • Thin margins

Taobao’s goal:

  • Select high-quality merchants
  • Set benchmarks for service & product quality
  • First batch: ~30 partnership slots
  • 2025 target: 200 cities, 2,000 stores

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Why Start with “Taobao Convenience Store”?

Industry has explored instant retail in:

  • Fresh food
  • Pharmaceuticals
  • Alcohol
  • Beauty

Timeline:

  • Meituan began in 2018 → built lightning warehouse model with partners over 7 years
  • Ele.me and JD pursued similar hourly-delivery strategies

This year’s 200M+ daily takeaway orders boosted growth in all instant retail segments.

  • New fast-growing categories: apparel, snacks, personal care
  • Home & apparel: now second-largest category in Taobao Flash Sale’s instant retail

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Key Insights from Taobao

> “Consumers are trained to expect anything in 30 minutes. Many search for specific brands or better products, but warehouses lack them — that’s the opportunity.”

Challenges for merchants:

  • Upgrading product quality & customer experience independently is difficult
  • Price competition is easier, but unsustainable

Taobao’s solution:

  • Select top merchants
  • Offer Taobao Convenience Store endorsement
  • Provide stocked product guides, traffic boosts, supply chain resources, system capabilities

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Merchant Requirements & Controls

Entry & evaluation metrics:

  • Service: picking time, 24-hour ops, financial strength
  • Product quality: out-of-stock rate, return rate, problem order rate

Store rights & control mechanisms:

  • Merchants manage inventory, but Taobao may:
  • Remove high-return products
  • Penalize repeated complaint issues
  • Revoke qualifications for safety breaches

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Pilot Collaborations

  • Brand sends samples to Flash Warehouse sellers
  • If successful, brands scale inventory & deliver to Taobao’s central warehouses
  • Platform allocates them to local warehouses strategically

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From White-Label to Brand — Following Pinduoduo’s Path

Flash Warehouses:

  • Purely online, 24/7
  • Edge: fast supply chain feedback (multiple daily stock updates)
  • Weaknesses: high delivery costs, uneven quality, low repurchase rates

Early merchant experience (2021):

  • 30,000 RMB startup, 400 SKUs → monthly revenue 50–60k RMB
  • SKU quantity was key; 8,000 SKUs could yield strong returns
  • Rising competition → duplication of popular SKUs ("traffic bait" items)

White-label dominance:

  • 80% of SKUs white-label; 20% of revenue but most profit
  • Drives homogeneous competition

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Industry Transformation

Pinduoduo:

  • Started with white-label goods
  • Subsidized brand products to reshape image

Flash Sales shift (2024):

  • Meituan pivot: quality over quantity
  • Launching brand merchant flagship warehouses
  • Added procurement platform

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2025 Outlook:

  • NetEase Yanxuan: licensing brand to Flash Warehouse agents
  • Agents operate stores, manage stock, choose locations
  • Some convenience chains (Sinopec, PetroChina) moving in

Food delivery competition investments → strong brand interest

Yet instant retail as a daily choice is still emerging.

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AI & Instant Retail — Parallel Infrastructure Shifts

Tools like AiToEarn官网 act as digital infrastructure for:

  • AI-powered content creation
  • Cross-platform publishing (Douyin, YouTube, Facebook, etc.)
  • Analytics & model ranking
  • Similar to Flash Warehouses in retail — connecting and scaling operations

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AiToEarn — For Creators & Sellers

  • Open-source content generation
  • Simultaneous publishing to major platforms (Douyin, Kwai, WeChat, Bilibili, Xiaohongshu, Facebook, Instagram, LinkedIn, Threads, YouTube, Pinterest, X/Twitter)
  • Real-time performance tracking & AI model ranking

Resources:

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Cover Image: Moneyball

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