REACT: Cloudflare’s Elite Incident Response Team Has You Covered
Defending the Internet, Inside and Out
Cloudforce One’s mission is to help defend the Internet. In Q2’25, Cloudflare blocked an average of 190 billion cyber threats every day. Yet, real-world customer experiences showed that stopping attacks at the network edge isn’t always enough.
We’ve seen:
- Ransomware disrupting financial operations
- Data breaches crippling real estate services
- Misconfigurations causing major data loss
In each case, the most severe damage occurred inside networks.
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The Challenge: Fragmented Response Efforts
When attacks breached internal systems, organizations often had to hand incidents off to separate internal teams. This created:
- Delays in response
- Lost context between detection and remediation
- Gaps attackers could exploit
Closing this gap became critical — we needed to deliver a unified defense, not just border protection.
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Introducing Cloudforce One REACT
Cloudforce One now offers a suite of incident response and security services to prepare for and respond to breaches.
REACT (Respond, Evaluate, Assess, Consult Team) is staffed by experienced responders and security veterans who:
- Investigate threats
- Hunt adversaries
- Advise executive leadership during incidents
These services extend Cloudflare's industry-leading threat intelligence directly into customer environments.
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A Complete Security Partnership
Our goal is an end-to-end security partnership — bridging the gap between defense and recovery. With REACT, customers gain:
- Proactive preparedness
- Rapid incident response
- Post-incident recovery
No more fragmented responses — just a unified, powerful defense.
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How REACT Works
Two primary components:
- Security Advisory Services – Pre-incident preparation
- Incident Response – Rapid action during crises
Overview of incident readiness and response offerings
1. Security Advisory Services
- Proactive threat hunting using real-time global intelligence
- Tabletop exercises to simulate attacks
- Incident readiness/maturity assessments to find and fix vulnerabilities
2. Incident Response
- Handles APT, nation-state attacks, ransomware, insider threats, BEC (Business Email Compromise)
- Deploys mitigations directly at the Cloudflare edge for fast containment
- Offers retainer packages with:
- Priority response
- Custom playbooks
- Ongoing advisory support
Vendor-neutral — available to Cloudflare and non-Cloudflare customers, across on-prem, cloud, or hybrid environments.
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Why Cloudflare’s Approach Is Different
Traditional incident response:
- Separate channels for engagement
- Delayed action and fragmented data sharing
Cloudforce One REACT advantages:
- Platform-native integration for faster mitigation
- Real-time global threat intelligence for better decisions
- Vendor-agnostic reach across environments
- Proactive readiness planning to cut real incident response time
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Unique Capabilities
- Unmatched threat visibility — 20% of global internet behind Cloudflare’s network
- Network-native mitigation — Direct WAF rules / SWG policy deployments via the dashboard
- Proven expertise — Veteran security consultants and IR specialists
- Vendor-neutral scope — Operates independently of customer tech stack
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Key Threats Observed
1. High-Impact Insider Threats
Scenarios include:
- Disgruntled employees using privileged access for destructive attacks
- Insiders partnering with external actors for data theft
- State-sponsored operatives abusing remote work access
2. Ransomware
- Financial systems held hostage
- Real estate downtime + data loss
- Cross-industry disruption
3. Application Security & Supply Chain Breaches
- Vibe coding: AI-generated code introducing vulnerabilities (RCE, memory corruption, SQL injection)
- SaaS supply chain risk: e.g., stolen Salesloft OAuth token exposing customer Salesforce data
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Integrated in Your Dashboard
Cloudflare Enterprise customers now see Incident Response Services under Threat Intelligence in their dashboard.
Incident Response Services page
During an Incident
Retainer customers benefit from the Under Attack page — click Request Help to alert on-call responders.
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For Advisory Requests
Submit via the dashboard:
Successful request confirmation
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How to Engage REACT
- Existing Enterprise customers — check the Incident Response section in your dashboard
- New inquiries — Contact Cloudflare sales
- Active incidents — Call the hotline
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Final Thought
Effective incident response requires speed, visibility, and expertise. Cloudforce One REACT unifies readiness and action in one platform — reducing downtime, limiting damage, and restoring operations faster.
For parallel inspiration in other domains, platforms like AiToEarn unify AI-powered content creation, publishing, analytics, and monetization across multiple platforms — removing silos between creation and output. This mirrors how REACT removes friction between detection and action in cybersecurity.
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